Castle Hills Notary Services
FAQ
FAQs About Remote and Mobile Notarization
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​Welcome to Castle Hills Notary Services! We understand that you may have questions about our Remote and Mobile Notarization services. Below are some frequently asked questions to help you navigate the process.
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1. What is Remote Online Notarization?
Remote Online Notarization (RON) allows you to have your documents notarized via secure two way recorded audio/video conferencing. You can connect with a certified notary from anywhere, eliminating the need for in-person meetings.
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2. How does Remote Online Notarization work?
After scheduling an appointment, you’ll will get an invite for the meeting to access the call with cloud based software that works with either your smartphone, tablet or computer.
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3. What technology do I need for Remote Online Notarization?
You’ll need a computer, tablet, or smartphone with a camera and microphone, as well as a stable internet connection. We recommend using a browser that supports video conferencing.
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4. What types of documents can be notarized online?
Most documents can be notarized online, including contracts, affidavits, and powers of attorney. However, some documents may have specific requirements, so please check with us if you’re unsure.
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5. What is Mobile Notarization?
Mobile Notarization is a service where a certified notary travels to your location to notarize your documents in person. This is ideal for those who prefer face-to-face interactions or have mobility challenges.
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6. How do I schedule a Mobile Notary appointment?
You can schedule an appointment by contacting us via phone, text, or our online booking system. We’ll work with you to find a time and location that suits your needs.
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7. What areas do you serve with Mobile Notarization?
We provide Mobile Notary services to a wide range of locations. Please contact us to confirm availability.
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8. Are your notary services secure and confidential?
Absolutely! We prioritize your privacy and confidentiality in all our services, whether remote or mobile. Our notaries follow strict guidelines to ensure your information is secure.
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9. How do I pay for the notary services?
Payment options will be provided during the scheduling process. We accept various forms of payment for your convenience.
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10. What should I have ready for my appointment?
For both Remote and Mobile Notarization, please have a valid government-issued ID and the documents you need notarized ready for review.
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FAQs About Apostille Services
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1. What is an Apostille?
An Apostille is a certification that authenticates the origin of a public document for use in countries that are members of the Hague Convention. It verifies the signature, capacity, and seal of the notary or official who signed the document.
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2. Which documents require an Apostille?
Common documents that may require an Apostille include birth certificates, marriage licenses, educational diplomas, court documents, and notarized documents. If you're unsure about your specific document, please reach out to us for guidance.
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3. How do I obtain an Apostille?
To obtain an Apostille, your document must first be notarized by a certified notary. We can notarize your document for an additional fee. After notarization, we will submit it to the appropriate state authority to receive the Apostille.
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4. How long does the Apostille process take?
The timeline can vary depending on the state and the specific document. Typically, it can take anywhere from a few days to a couple of weeks. We prioritize efficient processing to minimize delays.
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5. Do you provide Apostille services nationwide?
Yes! Castle Hills Notary Services offers Apostille services to clients across the country.
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6. Is there a fee for Apostille services?
Yes, there is a fee for our Apostille services, which may vary based on the document type and processing time. Please contact us for detailed pricing information.
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7. What should I do if my document is not in English?
Documents that are not in English may require translation before an Apostille can be issued. We can have your documents translated for am additional fee.
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8. What types of identification are required?
A valid government-issued photo ID is necessary for notarization. This may include a driver's license, passport, or state ID. The notary will verify your identity before proceeding.
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9. Can I get an Apostille for documents from foreign countries?
Documents from foreign countries typically need to go through additional steps and may not be eligible for an Apostille. We can provide guidance on the specific requirements for your situation.
